Our Services

Birmingham Carers Hub will be Closed on Monday 19 September

With the announcement that Monday 19 September will be Her Majesty Queen Elizabeth II’s funeral and a bank holiday, we will be joining the country in mourning.

Our office and telephone lines will be closed all day and our telephone lines will re-open at 8.45am on Tuesday 20 September. Our website of course is always available for advice and information.

Birmingham City Council’s Adult Social Care Service will not be operational on Monday 19 September. If there is a need for emergency support, call the Out of Hours Team on 0121 464 9001.

If you have already registered with our Carers Emergency Response Service (CERS), emergency support is available 24 hours a day, 7 days a week and can provide support for up to 48 hours (72 hours on Bank Holidays), after which, longer term care can be arranged if necessary. 

If you would like to register with CERS, call 0121 442 2960. 

What about planned Carer events?

The Family Carers Information Surgery at Holloway Hall Community Association, Holloway Ley Hill in Birmingham at 10 am on Monday 19 September is cancelled and will take place again on Monday 3 October.

The Young Adult Carers Drop-In at James Watt College on Monday 19 September between 10.00 am and 2.00 pm is also cancelled and is rescheduled for 26 September.

Crossroads Dementia Support Group, due to take place on Monday (19th Sept), 11am – 1pm at Banners Gate Community Hall, Sutton Coldfield has been cancelled.

Our partner, Dementia Carers Counts asked Carers and they have decided they wanted to go ahead with their online evening session Transitioning into Care, so that will go ahead as planned at 6.30 pm.