Carer Support

Safeguarding Support

Whether you are caring or cared for, you deserve to feel safe, confident, and comfortable at all times. While mistakes and accidents do of course happen, if this ever begins to become a repeating issue, you don’t have to just put up with it. If you or anyone you know has any concerns about their physical or emotional safety or wellbeing, either when caring or receiving care, please don’t continue in silence.

It is important to understand that:

• you or the person you look after could be vulnerable to harm; you may need support to ensure that you and the person you care for are kept safe;

• you may need support to avoid harming the person you care for, which will also help you to continue your caring role. Birmingham Carers Hub is signed up to the principles of Making Safeguarding Personal. We believe all adults have the right to live their lives free from abuse or neglect.

Who can cause harm?

Anyone can cause harm to a person who is unable to protect themselves. It is more likely that the harm will be caused by someone they know and trust, for example a main Carer, family member, friend, paid Carer or health worker.

What types of harm are there?

Harm can be unintentional or deliberate. By harm we mean regular or consistent harm, not a single accidental incident. Harm can take many shapes, including physical, emotional, psychological or sexual harm, financial harm or theft, domestic violence, self-neglect, slavery or forced servitude.

What to do if you feel unsafe

Sometimes it is difficult to acknowledge that you don’t feel safe, especially if this is due to the words or actions of the person you care for. You may:

  • have got used to it;
  • think they do not mean it or they don’t know what they’re doing; or
  • worry that you may be separated from the person you care for.

If you feel unsafe, please contact Birmingham Carers Hub on 0333 006 9711. Sometimes, all you need is someone to talk to.

What to do if you know or suspect someone is being harmed

Some common signs of harm are unexplained or multiple bruising or finger marks, worsening health or weight loss, not having contact with friends, family or professionals, shortage of money for no apparent reason.

It is possible that the person you are worried about usually has a variety of these signs due to their condition. However, if they appear worse than normal or are acting differently this could prompt your concerns. If someone confides in you that they are being harmed or even harming someone, take whatever they tell you seriously and listen carefully. Do not promise to keep it a secret. Take action and contact the Birmingham Carers Hub. You may be saving someone from harm or causing harm. Try to repeat the words used by the person who told you when telling others.

What to do if you are worried you might harm the person you care for

If you are feeling overwhelmed and are worried that you might cause harm to the person you care for, or suspect someone you know is being, or could be, harmed, report this to Birmingham City Council in one of the following ways:

0121 303 1234

ACAP@birmingham.gov.uk

Text Relay: dial 18001 followed by the full phone number

In an emergency, or if someone is in immediate danger, call 999. Otherwise, report crimes to West Midlands Police by calling 101.

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