Carer Support

Statutory Carer Assessments & Wellbeing Payments

What is a Carer’s assessment?

If you care for an adult in Birmingham and caring has a major impact on your life, you can talk to Birmingham Carers Hub about the help and support you may need across all aspects of your life, including your work. This is called a carer’s assessment which Birmingham Carers Hub undertakes on behalf of the Birmingham City Council. This can happen even if the adult you care for is unwilling to accept help.

To work out what support would be most helpful, we need to consider:

  • What help the person you care for needs
  • What help you are providing or you intend to provide (for example, when the person you care for is discharged from hospital)
  • What help you require to maintain your caring role
  • What help Birmingham Carers Hub and other organisations may provide including Birmingham City Council
  • Your wish to work, undertake training/education or leisure activities.

As part of your Carer’s Assessment, we will encourage you to think about:

  • The strengths and resources you have and how these can be best used
  • What changes could be made and what would help improve your wellbeing
  • How a Wellbeing Payment could make a real difference and what other support is needed.
  • You should also be able to contribute to the discussion of the needs of the person you care for so your needs are taken into account when planning services or options for them.

If the person you care for is not receiving any care services, they may benefit from having their own assessment. This is an in-depth conversation to establish what support you will need so please allow approximately two hours for your appointment. You can arrange this by contacting Birmingham City Council on Telephone: 0121 303 1234 Or email: acap@birmingham.gov.uk

Requesting a Carer’s assessment

If you care for an adult, you can ask for an assessment at any time. If your situation changes and you need more help, you can ask for a reassessment.

You do not have to have a Carer’s assessment; it will not stop the person you care for from receiving services.

You can ask a friend or representative to be with you for your assessment. You are entitled to a written copy of your Carer’s assessment.

When you contact Birmingham Carers Hub to request a Carer’s assessment, we will undertake the assessment by asking you questions about your caring situation and the impact it has on your wellbeing. We will assist you to consider the options that may assist improve your wellbeing as well as remaining safe and resilient in your caring role.

There is no charge for a Carer’s assessment and Carers are not currently charged for support they may receive.

To request a Carer’s assessment call the Birmingham Carers Hub on 0800 006 9711 or email info@birminghamcarershub.org.uk

 

Services and options that may be available

  • Information, advice and support from us or carers’ organisations
  • Welfare entitlement support
  • Referral to other specialist groups which provide expert advice and support about health, housing, benefits, employment, education, training and leisure opportunities
  • Referral to carers’ support groups
  • Registration for Emergency Carers Support Service
  • Training for your caring role
  • In certain circumstances, counselling or practical assistance to support you in your caring role
  • Involvement as a carer in consultations and service development
  • Allocation of a ‘Carer Wellbeing Budget’ to address a particular need

Carer Wellbeing Payment

When you have your Carer’s Assessment (adult caring for an adult only), we will talk to you about your caring role and any needs will be discussed.  We will agree with you how these needs will best be met and what specific outcomes you want to achieve. Your outcomes can be met in a number of ways including with the offer of support and services highlighted above. It may also include allocating you a ‘Carer wellbeing payment’.

If it was agreed as part of your assessment to issue you with a Caring wellbeing payment, this will be sent to you as a preloaded debit card from allpay. This payment is to support you to achieve the agreed outcomes and/or needs discussed during your Carer’s Assessment. Use of the wellbeing payment will also be discussed with you as part of your Carer’s Assessment review, (between three to six months, after your Carer’s Assessment). The wellbeing payment should be used within 6 months and any outstanding balance remaining after 6 months will be redeemed by the service. This will be reallocated to support further carers.

For a wellbeing payment to be sent on an allpay card, Carers will need to provide certain documents to prove their identity and where they live.  The documents are usually requested prior to or at the time of the Carer’s Assessment.

If you care for a Child

If you care for a child with a disability, Birmingham Children’s Trust will consider your own needs as part of the family assessment or you can request a separate assessment by contacting Children’s services on 0121 303 1888.

Birmingham Carers Hub can offer a Wellbeing Check for parent carers and advise you about the support we can provide:

  • Information, advice and support from us or other organisations
  • Welfare entitlement support
  • Referral to other specialist groups which provide expert advice and support about health, housing, benefits, employment, education, training and leisure opportunities
  • Referral to carers’ support groups
  • Registration for Emergency Carers Support Service
  • Training for your caring role
  • In certain circumstances, counselling or practical assistance to support you in your caring role
  • Information on short breaks

If you are under 18

If you are under 18 and you are taking on a lot of responsibility as a result of a condition that a grandparent, parent or sibling has, it is important that your needs are looked at too. You can contact Spurgeons who offer support to young carers: Telephone 0121 227 7000 or Email birminghamyc@spurgeons.org

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